Terms and Conditions
Last Updated: December 2, 2025
1. Acceptance of Terms
Welcome to RukuMix! These Terms and Conditions ("Terms") govern your access to and use of the RukuMix mobile application and all related services (collectively, the "Service"). By creating an account or using RukuMix, you agree to be bound by these Terms.
Please read these Terms carefully before using RukuMix. If you do not agree to these Terms, you may not access or use the Service.
Age Requirements
- You must be at least 13 years old to use RukuMix
- Users aged 13-17 must have parental or guardian consent to use the Service
- You must be at least 18 years old to use the Say Hello feature, which enables spontaneous discovery of nearby people
- By using RukuMix, you represent and warrant that you meet these age requirements
Agreement to Terms
By accessing or using RukuMix, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. Your continued use of the Service constitutes ongoing acceptance of these Terms.
2. Description of Service
RukuMix is a social networking platform designed to facilitate spontaneous, in-person meetups and connections. Our Service includes:
Core Features
- Say Hello: Discover and connect with people nearby who are open to meeting up spontaneously (18+ only)
- RukuPosts: Create and join instant meetups for various activities like coffee, sports, exploring, and more
- Real-Time Chat: Group messaging within RukuPosts and direct messages between users
- Achievements & Leaderboards: Earn badges for social activities and compete on leaderboards
- Check-In System: Confirm attendance at meetup locations
- Location-Based Discovery: Find nearby people and meetups based on your approximate location
- Privacy Controls: Manage your visibility, location sharing, and other privacy settings
Service Modifications
RukuMix is continuously evolving. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may add new features, change existing features, or remove features as we see fit to improve the user experience. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service.
3. User Accounts
Account Creation
- You must provide accurate, current, and complete information during registration
- You must keep your account information up to date
- You are responsible for maintaining the confidentiality of your account credentials
- You must not share your account with others or allow others to access your account
- You may create an account using email/password authentication or Apple Sign-In (iOS 13+)
- When using Apple Sign-In, you authorize Apple to share your name and email (or private email relay) with RukuMix
Account Responsibility
- You are solely responsible for all activity that occurs under your account
- You must notify us immediately of any unauthorized access or security breach
- We are not liable for any loss or damage arising from unauthorized use of your account
- You may not transfer or sell your account to another person
One Account Per Person
- Each person may only create and maintain one account
- Creating multiple accounts or fake accounts is prohibited
- You may not impersonate another person or entity
- Violating these rules may result in account suspension or termination
Account Authenticity
- Your account must represent yourself as an individual
- You may not create accounts for businesses, organizations, or non-human entities
- Profile information must be truthful and not misleading
- Profile photos must be of you and appropriate for all ages
4. Acceptable Use
RukuMix is built on respect, safety, and positive social interactions. When using our Service, you agree to the following guidelines:
You Must:
- Be respectful: Treat all users with courtesy, kindness, and respect
- Be honest: Provide truthful information in your profile and communications
- Follow the law: Comply with all applicable local, state, national, and international laws
- Be safe: Meet in public places and follow safety guidelines
- Respect privacy: Do not share others' personal information without consent
- Report violations: Report inappropriate behavior, content, or safety concerns
Prohibited Activities:
You may not use RukuMix to:
- Harass or bully: Engage in harassment, bullying, intimidation, or threats against any user
- Share inappropriate content: Post content that is sexually explicit, violent, hateful, discriminatory, or otherwise offensive
- Impersonate others: Pretend to be someone you're not or misrepresent your identity
- Spam: Send unsolicited messages, promotional content, or repetitive communications
- Solicit: Request money, donations, or promote commercial services without authorization
- Violate privacy: Share others' personal information, photos, or private conversations without permission
- Engage in illegal activities: Use the Service for any illegal purpose, including but not limited to drug sales, prostitution, or other criminal activities
- Abuse the system: Manipulate leaderboards, create fake interactions, or artificially inflate engagement
- Spread misinformation: Share false information that could harm others or the community
- Discriminate: Engage in discriminatory behavior based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
5. Location Services and Privacy
Location Requirements
RukuMix requires access to your device's location services to provide core functionality. By using RukuMix, you consent to the collection and use of your location data as described in our Privacy Policy.
How Location is Used
- To show you nearby RukuPosts and meetup opportunities
- To enable the Say Hello feature for discovering people nearby
- To display approximate distances to other users and meetup locations
- To suggest relevant places and activities in your area
Location Privacy
- Your exact GPS coordinates are never shared with other users
- Other users only see approximate distances (e.g., "1 mile away")
- You can control your visibility and location sharing in privacy settings
- You can disable location services at any time through your device settings, though this will limit functionality
Your Responsibility for Safety
- You are solely responsible for your safety when meeting others
- RukuMix does not verify the identity or background of users
- We recommend following safety guidelines (see Section 7)
- RukuMix is not responsible for any incidents that occur during in-person meetups
6. User Content
Ownership of Your Content
You retain ownership of any content you create, post, or share on RukuMix, including messages, photos, RukuPost descriptions, and profile information ("User Content").
License to RukuMix
By posting User Content on RukuMix, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, display, and perform your User Content in connection with operating and providing the Service. This license allows us to:
- Display your content to other users as you intend
- Store and back up your content on our servers
- Make technical modifications necessary to provide the Service
- Use your content to improve and promote RukuMix (with your permission)
Your Responsibility for Content
- You are solely responsible for the User Content you post
- You must have the right to share any content you post
- You must not post content that infringes others' intellectual property rights
- You must ensure your content complies with these Terms and all applicable laws
- You understand that your content may be seen by other users
Content Moderation
- We reserve the right to review, monitor, and remove User Content at our discretion
- We may remove content that violates these Terms or our community guidelines
- We may remove content that we believe may harm users or the Service
- Content removal does not constitute an admission of liability
- We are not obligated to monitor or remove content, and we make no guarantees about content moderation
7. Safety and Meeting Guidelines
Your safety is paramount. RukuMix facilitates in-person meetups, and we want every interaction to be safe and positive. While we cannot guarantee the safety of any interaction, we strongly recommend following these guidelines:
Before Meeting
- Review profiles: Look at the other person's profile, achievements, and activity history
- Chat first: Get to know someone through messages before meeting in person
- Trust your instincts: If something feels off, don't proceed with the meetup
- Verify details: Confirm the meetup location, time, and activity beforehand
During Meetups
- Meet in public places: Always choose well-lit, populated public locations
- Tell someone: Inform a friend or family member where you're going and when you'll return
- Stay in public: Don't go to private locations with people you just met
- Keep your phone charged: Ensure you can contact someone if needed
- Don't share sensitive information: Protect your address, financial information, and personal details
- Stay sober: Keep your wits about you and don't accept drinks from strangers
After Meetups
- Report issues: If something inappropriate happened, report it immediately
- Block users: Block anyone who makes you uncomfortable
- Leave feedback: Help the community by providing honest feedback
Red Flags to Watch For
- Someone pressuring you to meet in a private location
- Requests for money or financial information
- Overly aggressive or inappropriate messages
- Inconsistencies in someone's story or profile
- Anyone making you feel uncomfortable or unsafe
Disclaimer
RukuMix is not responsible for any incidents, injuries, or damages that occur during in-person meetups. You meet others at your own risk. We do not conduct background checks on users, verify identities, or supervise meetups. By using RukuMix, you acknowledge and accept these risks.
8. Intellectual Property
RukuMix's Intellectual Property
The RukuMix Service, including the app, website, logo, design, features, and all content provided by RukuMix (excluding User Content), is owned by RukuMix and protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to use RukuMix for personal, non-commercial purposes, subject to these Terms.
Restrictions
You may not:
- Copy, modify, or create derivative works of RukuMix or its content
- Reverse engineer, decompile, or disassemble the app
- Remove or alter any copyright, trademark, or other proprietary notices
- Use RukuMix's name, logo, or trademarks without permission
- Frame or mirror any part of the Service
- Use automated systems or bots to access the Service
Trademarks
"RukuMix," the RukuMix logo, and other marks used in connection with the Service are trademarks of RukuMix. You may not use these trademarks without our prior written permission.
9. Prohibited Conduct
In addition to the acceptable use guidelines in Section 4, the following conduct is strictly prohibited:
Illegal Activities
- Using RukuMix for any illegal purpose or to facilitate illegal activities
- Violating any local, state, national, or international law or regulation
- Promoting or engaging in drug use, sales, or distribution
- Promoting or engaging in prostitution or sex trafficking
- Engaging in fraud, scams, or deceptive practices
Harmful Behavior
- Harassing, threatening, or intimidating other users
- Stalking or repeatedly contacting someone who has asked you to stop
- Sharing explicit or inappropriate sexual content
- Promoting violence, self-harm, or dangerous activities
- Bullying or targeting individuals based on protected characteristics
Platform Abuse
- Creating fake accounts or using bots
- Manipulating the leaderboard or achievement system
- Spamming users with unwanted messages or content
- Scraping or collecting user data without authorization
- Interfering with or disrupting the Service
Security Violations
- Attempting to hack, breach, or circumvent security measures
- Accessing other users' accounts without permission
- Distributing viruses, malware, or harmful code
- Attempting to overload or crash the Service (DDoS attacks)
Privacy Violations
- Sharing others' personal information without consent (doxxing)
- Recording or sharing private conversations without permission
- Taking or sharing photos of others without consent
- Using information obtained from RukuMix for purposes outside the Service
10. Termination
Your Right to Terminate
- You may delete your account at any time through the Profile screen in the app settings
- Account deletion requires two-step confirmation to prevent accidental deletion
- Upon deletion, all of your data will be permanently removed, including:
- Your user profile and authentication information
- All activities (RukuPosts) you created
- All messages and conversations
- Your connections and relationships
- All notifications and activity history
- All associated data stored in our systems
- Account deletion is immediate and irreversible
- You will be automatically signed out after account deletion
- Some information may be retained in backups for up to 90 days or as required by law, as described in our Privacy Policy
- This account deletion process complies with GDPR and other applicable data protection regulations
Our Right to Terminate
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms or our community guidelines
- Engaging in prohibited conduct or illegal activities
- Reports of inappropriate behavior from other users
- Posing a risk to the safety of other users
- Creating multiple accounts or using fake accounts
- Abuse or misuse of the Service
Effect of Termination
- Upon termination, your right to use the Service immediately ceases
- We may delete your account and all associated data
- You remain liable for any obligations incurred before termination
- Sections of these Terms that by their nature should survive termination will survive
Appeals
If your account is suspended or terminated, you may contact us at support@rukumix.com to appeal the decision. We will review your case, but our decision is final.
11. Disclaimers
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY.
Service "As Is"
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, RUKUMIX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties regarding the conduct of other users
User Interactions
- We do not verify user identities or conduct background checks
- We are not responsible for the conduct, behavior, or actions of users
- We do not guarantee the safety of in-person meetups
- You interact with other users at your own risk
Service Availability
- We do not guarantee that the Service will always be available or functional
- The Service may experience downtime, interruptions, or technical issues
- We may modify, suspend, or discontinue the Service at any time
User Content
- We do not endorse or guarantee the accuracy of User Content
- We are not responsible for offensive, inappropriate, or illegal User Content
- Users are solely responsible for their own content
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPONTIME, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR:
Types of Damages Not Covered
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or goodwill
- Damages resulting from user interactions or in-person meetups
- Damages resulting from unauthorized access to or alteration of your content
- Damages resulting from service interruptions or errors
- Damages resulting from third-party conduct or content
User Interactions
RUKUMIX IS NOT LIABLE FOR ANY INCIDENTS, INJURIES, DAMAGES, OR LOSSES THAT OCCUR DURING OR AS A RESULT OF IN-PERSON MEETUPS. You meet other users at your own risk. We do not supervise meetups or guarantee user safety.
Service Issues
We are not liable for any damages resulting from:
- Interruptions, bugs, or errors in the Service
- Loss or corruption of data
- Inability to access the Service
- Changes or discontinuation of features
Maximum Liability
IF WE ARE FOUND LIABLE FOR ANY CLAIM, OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE PAST 12 MONTHS, OR (B) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless RukuMix, its officers, directors, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your User Content
- Your interactions with other users, including in-person meetups
- Your violation of any applicable laws or regulations
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will cooperate with our defense of such claims.
14. Changes to Terms
We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices.
Notification of Changes
- We will post updated Terms on this page with a new "Last Updated" date
- For material changes, we will notify you via email or in-app notification
- We encourage you to review these Terms periodically
Your Acceptance
- Continued use of RukuMix after changes constitutes acceptance of the updated Terms
- If you do not agree with the new Terms, you must stop using the Service and delete your account
The most current version of these Terms will always be available at: https://rukumix.com/terms
15. Governing Law and Dispute Resolution
Governing Law
These Terms and any disputes arising out of or related to the Service shall be governed by and construed in accordance with the laws of the jurisdiction in which RukuMix operates, without regard to its conflict of law principles.
Dispute Resolution
If you have a dispute with RukuMix, we encourage you to contact us first at support@rukumix.com to seek an informal resolution.
Jurisdiction
Any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the courts of the jurisdiction in which RukuMix operates, and you consent to the personal jurisdiction of such courts.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
16. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and RukuMix regarding the Service and supersede all prior agreements.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer these Terms or your account to another person. We may assign these Terms to any affiliate or successor without restriction.
Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, labor disputes, or internet service disruptions.
Contact for Legal Notices
Any legal notices or communications regarding these Terms should be sent to: support@rukumix.com
17. Contact Information
Questions About These Terms?
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
Email: support@rukumix.com
Website: rukumix.com
We will respond to your inquiry within a reasonable timeframe, typically within 5-10 business days.
By using RukuMix, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.